Unit 1 Before Boarding a Cruise ShipLesson One Applying for a visa申请签证Lesson Two Booking a ticket订票Lesson Three On the Road在路上Lesson Four At the Customs海关安检Lesson Five Staying at a Hotel人住酒店Unit 2 Life on a Cruise ShipLesson One Crew Department船员人事部Lesson Two At Medical看病Lesson Three Safety and Inspection安全与检查Lesson Four Crew Activities＆Parties船员活动与聚会Lesson Five Awarding&Discipline奖励与惩罚Lesson Six Others其他Unit 3 Bar ServiceLesson One Cocktails鸡尾酒Lesson Two Wines葡萄酒LessonThree Liquor烈酒Lesson Four Beers啤酒Lesson Five Soft drinks and Tea软饮和茶水Unit 4 Guest ServiceLesson One EmbarkationClearance Department证件通关部门LessonTwo Dealwith Passengers' Requests解决乘客问题Lesson Three Cashiering&Checking-out结账Lesson Four Shore Excursions Desk岸上游览服务Lesson Five Miscellaneous其他Unit 5 Food ServiceLesson One At buffet自助餐Lesson Two At restaurants餐厅Lesson Three At cafe叻Ⅱ啡厅Lesson 4 At snacks小吃吧Lesson 5 Room service送餐服务Unit 6 Housekeeping ServiceLesson One Cabin Steward Service客舱服务Lesson Two Cabin Maintenance客舱维护修理Lesson Three In the PA公共区域Lesson Four Laundry Service洗衣服务Unit 7 Cruise & Leisure ServiceLesson One By the Swimming Pool在泳池边Unit 8 Shop ServiceUnit 9 Cruise Traveling DestinationUnit 10 Tour GuidingGlossary