市场营销英语(第二版) / 全国中等职业技术学校公共课教材
作者: 杜立红
出版时间:2012年5月
出版社:中国劳动社会保障出版社
- 中国劳动社会保障出版社
- 9787504595232
- 2-1
- 71127
- 0061154984-1
- 平装
- 2012年5月
- 管理学
- 工商管理
- H319.4
- 公共课
- 中职
《市场营销英语(第2版)》共6个单元。内容概括了市场营销的基本知识;模拟了潜在客户开发,预约与拜访,产品推销的过程;突出了广告、价格、品牌、促销等营销策略;展现了讨价还价、销售谈判、达成交易中的营销手段;强调了商品纠纷处理、保证服务、售后回访中与客户的沟通技巧;介绍了网络营销、服务营销、绿色营销、整合营销等新兴的营销活动。每个单元安排3~4课。每课分为Look and Learn,Dialogue,Reading,Learn More 4个模块。Look and Learn以趣味小题的形式引出与本课相关的专业术语。Dialogue真实再现了不同营销场景中的精彩会话。Reading锻炼学生阅读专业短文的能力。 Learn More中多种多样的学习资料是每课书的有益补充。
Unit 1 Marketing Fundamentals/1
Lesson 1 About Marketing/2
Lesson 2 Market Research/6
Lesson 3 Marketing Plan/lO
Lesson 4 Marketing Distribution/14
Project Making a Questionnaire/18
Unit 2 Marketing Process/19
Lesson 1 Hunting for PotentialCustomers/20
Lesson 2 Making an Appointment/24
Lesson 3 Visiting the Customer/29
Lesson 4 Salesmanship/33
Project Simulating Salesmanship Process/36
Unit 3 Marketing Strategy/37
Lesson 1 Advertising/38
Lesson 2 Pricing/42
Lesson 3 Branding/45
Lesson 4 Promotion/49
Project Making a Promotion Plan/53
Unit 4 Making a Deal/55
Lesson 1 Bargaining/56
Lesson 2 Sales Negotiation/6o
LessOn 3 Closing a Deal/64
Project Making a Deal/68
Unit 5 AfterSale Services/69
Lesson 1 Dealing with Complaints/7o
Lesson 2 Guarantees/73
Lesson 3 Follow up Services/77
Project Dealing with Complaints/81
Unit 6 Various Marketing Modes/83
Lesson 1 Internet Marketing/84
Lesson 2 Service Marketing/88
Lesson 3 Green Marketing/92
Lesson 4 IntegratedMarketing/96
Project Dealing with Making an IntegratedMarketing Plan/lOO
Appendix 1 Vocabulary/101
Appendix 2 Translation/108