Layout of Business E—malls商务电子邮件格式

Part One Introduction介绍

　Lesson 1 An Inquiry询盘

　Lesson 2 Factory Introduction工厂介绍

　Lesson 3 An Offer报盘

　Lesson 4 Inviting the Customer to Visit China邀请客户来中国

Part Two Samples样品

　Lesson 5 Sending Samples寄送样品

　Lesson 6 Confirmation for Receipt of Samples确认收到样品

　Lesson 7 Making DUplicate Samples with Substitute Material用替代材料制作复样

　Lesson 8 Asking the Buyer to Pay for Molds要求买方支付模具费用

　Lesson 9 Packing ofthe Duplicate Samples复样的包装

　Lesson 20 Sending a PO寄送购货订单

Part Three Negotiating Business Terms商谈业务条款

　Lesson 11 A Counter—offer for LCD Monitors对液晶显示器的还价

　Lesson 12 Confirming a Purchase Order确认接受购货订单

　Lesson 13 Asking for Proforma Invoice要求形式发票

　Lesson 14 Suggesting Payment by T／T建议采用电汇支付

　Lesson 15 Suggesting Payment by D／P at Sight建议采用即期付款交单支付

　Lesson 16 Sending Sales Contract寄送销售合同

　Lesson 17 Asking the Supplier to Confirm L／C Application 要求供货方确认信用证申请书

　Lesson 18 Asking for Amendment to L／C Application要求修改信用证申请书

Part Four Executing Orders执行订单

　Lesson 19 Updates on Rome Curtains罗马窗帘最新进展情况

　Lesson 20 ApologY for Postponement of Delivery因推迟交货表示道歉

　Lesson 21 Changing P.O.Quantities改变订单数量

　Lesson 22 Packing Requirements包装要求

　Lesson 23 Reply from the Exporter on Packing出口方关于包装的答复

　Lesson 24 Shipping Instructions装船须知

　Lesson 25 Sending Pictures for Shipment寄送装运过程照片

　Lesson 26 Shipment on Pallets用托盘运输

　Lesson 27 Shipping Advice 1装船通知（一）

　Lesson 28 Shipping Advice 2装船通知（二）

　Lesson 29 Making Documents Under L／C Terms信用证付款方式下的制单

　Lesson 30 Making Documents Under T／T Payment Terms电汇付款方式下的制单

　Lesson 31 Confirmation No．for Wire Transfer电汇确认号

Part Five Quality Problem质量问题

　Lesson 32 Poor Quality ofPart of Shipment部分货物质量低劣

　Lesson 33 Asking for Replacement要求换货

　Lesson 34 Rejecting the Whole Container拒绝整箱货

Case Study案例学习

　Stage 1 An Inquiry from a New Customer新客户的询盘

　Stage 2 Negotiation on Price and Delivery磋商价格与交货期

　Stage 3 Negotiation on Payment磋商支付方式

　Stage 4 The First Order第一笔订单

　Stage 5 Delivery交货

Oral Communication口语交流

　Conversation 1 Schedule ofa Visit来访计划

　Conversation 2 Meeting the Customer at the Airport机场接机

　Conversation 3 At a Hotel宾馆入住

　Conversation 4 Visiting the Factory参观工厂

　Conversation 5 At a Restaurant在饭店

　Conversation 6 In the Sample Room在样品室

　Conversation 7 Sample Modification样品改动

　Conversation 8 Conclusion ofBusiness成交

　Conversation 9 The Farewell送行

Useful Abbreviation常用缩略语

参考译文与练习答案

参考书目