国际邮轮服务英语 / 休闲服务与管理专业教材
作者： “上海国际邮轮旅游人才培训基地”教材编委会
出版社：中国旅游出版社
- 中国旅游出版社
- 9787503250682
- 84592
- 0065155193-9
- 工学
- 交通运输工程
- U695.1
- 邮轮
- 高职高专
前言
Chapter 1 Front Office Department
Unit 1 Providing Information for Passengers
Unit 2 Paying for Purchases Made on Board
Unit 3 Dealing with Passenger Complaints
Unit 4 Embarkation and Disembarkation
Unit 5 Lost and Found
Unit 6 Bill Settlement
Chapter 2 Tour Department
Chapter 3 Housekeeping Department
Unit 1 Housekeeping Operations
Unit 2 Make-up Rooms
Unit 3 Turn-down Service
Unit 4 Collecting Laundry
Unit 5 Returning the Clothes
Unit 6 Locations on Board
Chapter 4 Food and Beverage Department
Unit 1 Restaurant Service
Unit 2 Bar Service
Unit 3 Room Service
Chapter 5 Entertainment Department
Unit 1 Show Time
Unit 2 Shopping and Photographing
Chapter 6 Galley Department
Unit 1 Cooking Methods
Unit 2 Galley Tools and Equipment
Unit 3 Vegetables
Unit 4 Fruits
Unit 5 Meat
Unit 6 Galley Daily Conversation
Appendix ：邮轮旅游常用词汇表
听力原文和习题答案
后记：我和邮轮旅游
