Chapter One Business Letters
Section One The Structure and Layout of a Business Letter
Section Two Super******ion
Section Three Dissimilarities in Letter Writing
Supplement
Exercises

Chapter Two Establishing Business Relations
Specimen Letters
Supplement
Exercises

Chapter Three Enquiries
Specimen Letters
Supplement
Exercises

Chapter Four Offers
Specimen Letters
Supplement
Exercises

Chapter Five Counter-offers
Specimen Letters
Supplement
Exercises

Chapter Six Conclusion of Business
Specimen Letters
（ 1 ）Sales Contract
（ 2 ）Sales Confirmation
（ 3 ） Purchase Confirmation
（ 4 ） Contract for Purchase
Supplement
Exercises

Chapter Seven Terms of Payment
Specimen Letters
Supplement
Exercises

Chapter Eight Establishment of L/C and Amendment
Specimen Letters
Supplement
Exercises

Chapter Nine Packing, Shipping Marks and Shipment
Specimen Letters
Supplement
Exercises

Chapter Ten Insurance
Specimen Letters
Supplement
Exercises

Chapter Eleven Agency
Specimen Letters
Supplement
Exercises

Chapter Twelve Complaints and Claims
Specimen Letters
Supplement
Exercises

Chapter Thirteen Invitation for Bids and Bid
Section One Invitation for Bids
Section Two Bid
Supplement
Exercises

Chapter Fourteen Other Situational Letter Writing
Section One Announcement
Section Two Apology
Section Three Appreciation
Section Four Collection
Section Five Congratulations
Section Six Complaints
Section Seven Consolation
Section Eight Decline
Section Nine Human Resources
Section Ten Invitation
Section Eleven Promotion
Section Twleve Request
Section Thirteen Study Abroad
Section Fourteen Welcome
Supplement
Exercises

Chapter Fitteen Job Application Writing in English
Section One Resume
Section Two Cover Letter
Section Three Follow-Up Letters
Section Four Sample Writings
Section Five Behavior-based Interview
Supplement
Exercises
Appendix
Part One Key to the Exercises
Part Two Text Translation
Part Three International Economic Organizations
Part Four Glossary