Unit 1Office Management(I)

Part A Brainstorming 1

Part B B0ffice 2

Part C Office Management 6

Part D Reading Strategy：Predicting 9

Part E Banked Cloze 11

Unit 2 Office Management(II)

Part A Brainstorming 13

Part B 0ffice Control 14

Part C Interpersonal Relationship 18

Part D Reading Strategy：Skimming 22

Part E Banked Cloze 23

Unit 3 Information Management

Part A Brainstorming 25

Part B Recording and Storing Information 26

Part C Keeping Information Safe 30

Part D Reading Strategy：Scanning 33

Part E Banked Cloze 35

Unit 4 Performance Management

Part A Brainstorming 37

Part B Team Building 38

Part C Motivating 41

Part D Reading Strategy．Choosing Reading Speeds 45

Part E Banked C10ze 49

Unit 9 Financial Management

Part A Brainstorming 99

Part B Determining Your Breakeven Point 100

Part C Balance of Payments 104

Part D Reading Strategy：Categorizing Information 108

Part E Banked Cloze 110

Unit 10 Marketing Management

Part A Brainstorming 112

Part B Connecting Customers 113

Part C Communication Values 118

Part D Reading Strategy：Understanding Supporting Details 122

Part E Banked Cloze 125

U nit 11Business Management

Part A Brainstorming 126

Part B Corporate Planning 127

Part C Globalization 131

Part D Reading Strategy：Identifying the Author’S Purpose 135

Part E Banked Cloze 137

Unit 12 Management Innovation

Part A Brainstorming 139

Part B Entrepreneurship 140

Part C Managing Research and Development Project 144

Part D Reading Strategy：Summarizing 148

Part E Banked Cloze 149

Appendix

1．Reference 151

2．Keys for reference 152