Unit Ⅰ  Outbound Tour Guide

  Section Ⅰ  Introduction: Outbound Tour Guide

  Section Ⅱ  Comprehensive Listening: The Qualities and Tasks  of Outbound Tour Guide

  Section Ⅲ  English On-the-job: Commentaries on Different Occasions

  Section Ⅳ  Career Salon: Treatment of the Loss of Passport and Visa

  Section Ⅴ  Useful Words & Expressions

Unit 2  Tour Leisure and Shopping

  Section Ⅰ  Introduction: Tour Leisure and Shopping

  Section Ⅱ  Comprehensive Listening: Egypt

  Section Ⅲ  English On-the-job: Sales Tax and Tipping

  Section Ⅳ  Career Salon: Ways to Deal with Mud-rock Flow  and Landslide in Other Countries

  Section Ⅴ  Useful Words & Expressions

Unit 3  Tour Recreation

  Section Ⅰ  Introduction: Tour Recreation

  Section Ⅱ  Comprehensive Listening: Beaches in Southern California

  Section Ⅲ  English On-the-job: The River Thames

  Section Ⅳ  Career Salon: How to Deal with Security Problems Such as  Cheating and Stealing When Traveling in Other Countries.

  Section Ⅴ  Useful Words & Expressions

  Chapter Two Travel Agency Services

Unit 4  Travel Agent Abroad

  Section Ⅰ  Introduction: Travel Agent Abroad

  Section Ⅱ  Comprehensive Listening: General View of Travel  Agent Abroad

  Section Ⅲ  English On-the-job: Picking Up the Tourist Group

  Section Ⅳ  Career Salon: Prevention and Treatment of the Accident  of Missing the Flight

  Section Ⅴ  Useful Words & Expressions

Unit 5  Tourism Management

  Section Ⅰ  Introduction: Travel Agency Manager

  Section Ⅱ  Comprehensive Listening: Tourism

  Section Ⅲ  English On-the-job: New York City

  Section Ⅳ  Career Salon: Notice on Securities in Bali Island

  Section Ⅴ  Useful Words & Expressions

  Chapter Three Hotel Services

Unit 6  Hotel Meeting & Exhibition

  Section Ⅰ  Introduction: Meeting & Exhibition Organizer

  Section Ⅱ  Comprehensive Listening: German Exhibition Industry

  Section Ⅲ  English On-the-job: Exhibition Invitation

  Section Ⅳ  Career Salon: Treatment of Injuries and Food Poisoning  in Exhibition

  Section Ⅴ  Useful Words & Expressions

Unit 7  Hotel Office Staff

  Section Ⅰ  Introduction: Hotel Office Staff

  Section Ⅱ  Comprehensive Listening: Hotel Business Center

  Section Ⅲ  English On-the-job: Convention Service

  Section Ⅳ  Career Salon: Precautions in Hotel Accommodation Abroad

  Section Ⅴ  Useful Words & Expressions

Unit 8  Hotel Management

  Section Ⅰ  Introduction: Hotel Manager

  Section Ⅱ  Comprehensive Listening: Hotel Departments

  Section Ⅲ  English On-the-job: Dealing with Guest Complaints

  Section Ⅳ  Career Salon: Emergency Treatment in Other Countries

  Section Ⅴ  Useful Words & Expressions

  Useful Words & Expressions