Unit One

  Part One Listening and Speaking: Passenger Reception

  Part Two  Announcements: Welcome and Re-check of Boarding Pass

  Part Three  Phonetics. American and British Phonetic Symbols in Contrast

Unit Two

  Part One Listening and Speaking: Arranging Seats

  Part Two Announcements: Pre-take-off Safety Check

  Part Three  Phonetics: The Vowels and Consonants

Unit Three

  Part One Listening and Speaking: Arranging Baggage

  Part Two Announcements: Baggage Check

  Part Three  Phonetics: The Pure Vowels

Unit Four

  Part One Listening and Speaking: Delay

  Part Two Announcements: Welcome after a Delayed Departure

  Part Three  Phonetics: The Diphthongs

Unit Five

  Part One Listening and Speaking: Safety Check Before Take-off

  Part Two Announcements: Safety Demonstration

  Part Three  Phonetics: The Explosive and Fricative Consonants

Unit Six

  Part One Listening and Speaking: After Take-off

  Part Two Announcements: Introduction of Flight Routes and Service Items

  Part Three  Phonetics: The Affricate, Nasal, Lateral Consonants and the Semi-vowels

Unit Seven

  Part One Listening and Speaking: Drink Service

  Part Two Announcements: Drink and Meal Services

  Part Three  Phonetics: Syllables and Word Stress

Unit Eight

  Part One Listening and Speaking: Food Service (Ⅰ)

  Part Two Announcements: Before Landing

  Part Three  Phonetics: Open Syllables and Closed Syllables

Unit Nine

  Part One Listening and Speaking: Food Service (Ⅱ)

  Part Two Announcements: Flying at Night and Stopover

  Part Three  Phonetics: Reading Rules of English Vowel Letters in Stressed Syllables

Unit Ten

  Part One Listening and Speaking: Abnormal Situations in Service

  Part Two Announcements: Apologies for Abnormal Service

  Part Three  Phonetics: Reading Rules of English Vowel Letters in Unstressed Syllables

Unit Eleven

  Part One Listening and Speaking: Duty Free Sales

  Part Two Announcements: Movies/Duty-free Sales

  Part Three  Phonetics: Reading Rules of Double Syllables

Unit Twelve

  Part One Listening and Speaking: In-flight Entertainment

  Part Two Announcements: Holidays and Festivals

  Part Three  Phonetics: Reading Rules of Multi-syllables

Unit Thirteen

  Part One Listening and Speaking.Jet Lag

  Part Two Announcements: Quarantines

  Part Three  Phonetics: Loss of Plosion and Incomplete Plosion

Unit Fourteen

  Part One Listening and Speaking: Airsickness

  Part Two Announcements: Landing

  Part Three  Phonetics: Consonants Clusters and Sound Linking

Unit Fifteen

  Part One Listening and Speaking: Sick Passengers

  Part Two Announcements: Cancellation and Staying Overnight  .-.

  Part Three  Phonetics: Reading Rules of Noun-t-s/es and Verb+ed

Unit Sixteen

  Part One  Listening and Speaking: Helping Passenger Find Lost Articles

  Part Two  Announcements: Waiting for Clearances

  Part Three  Phonetics: Sentence Stress

Unit Seventeen

  Part One  Listening and Speaking: Helping Transit Passengers

  Part Two  Announcements: Landing in Transit

  Part Three  Phonetics: Thought Patterns and Pausing

Unit Eighteen

  Part One  Listening and Speaking: Filling out Forms

  Part Two  Announcements: Unexpected Situations

  Part Three  Phonetics: Intonation

Unit Nineteen

  Part One  Listening and Speaking: Emergency Procedures

  Part Two  Announcements: Emergency Procedures

  Part Three  Phonetics: Use of the Falling Tone

Unit 1Twenty

  Part One  Listening and Speaking. Pre-arrival and After Arrival

  Part Two  Announcements: Brace for Impact

  Part Three  Phonetics: Use of the Rising Tone

Scripts and Answers of Part One

Words and Phrases for Reference

References