- 北京理工大学出版社
- 9787568235150
- 183639
- 管理学
- 工商管理
- F719.2
- 酒店
- 高职
内容简介
《导游情景英语》共14个单元，单元的设计以导游的工作服务项目为主题，通过英语听、说、读、写等基本语言技能的训练来夯实学习者的语言能力，帮助导游用英语好地服务、处理、完成有关导游工作的各项任务，提升导游的职业素养。教材内容涵盖了旅游安排、票务服务、接待游客、签证和保险、酒店服务、餐饮服务、货币兑换、旅游购物、娱乐活动、个性化旅游、中国文化之旅、紧急情况处理、处理游客投诉、送别游客等具体导游工作过程。每个单元项目辅以必需的工作小结，以使学生了解和储备业务知识。
目录
Unit 1 A Tour ArrangementPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 2 Ticket ServicePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 3 Meeting TouristsPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 4 Visa and InsurancePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 5 Hotel ServicePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 6 Food and Beverage ServicePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 7 Currency ExchangePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 8 ShoppingPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 9 Entertainment ActivitiesPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 10 Personalized TourPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 11 Tour of Chinese CulturePart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 12 Emergency HandlingPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 13 Settling the Tourist ComplaintPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success BuildingUnit 14 Farewell to the TouristsPart Ⅰ ListeningPart Ⅱ SpeakingPart Ⅲ ReadingPart Ⅳ WritingPart Ⅴ Career Success Building参考答案参考网站以及书目
