商务文员英语口语 / 21世纪高职高专精品教材·经贸类通用系列
作者： 陈苡晴
出版时间：2014年8月
出版社：中国人民大学出版社
- 中国人民大学出版社
- 9787300193526
- 182978
- 0063155706-3
- 16开
- 2014年8月
- 168
- 文学
- 外国语言文学
- F7
- 公共课
- 高职高专
Unit 1 Handling Telephone Calls--Initial Stage
Task 1 Making an Appointment
Task 2 Taking Messages
Task 3 Making Hotel Reservation
Task 4 Making Flight Reservation
Unit 2 Daily Business Reception
Task 5 Daily Reception
Describing the Four Stages of a Project
Project 1 Daily Reception
Unit 3 Daily Meeting Management
Task 6 Daily Meeting
Unit 4 Daily Management
Task 7 Arranging Recruitment
Task 8 NewArrival
Describing the Four Stages of a Project
Project 2 Arranging Recruitment
Unit 5 Handling Telephone Calls--Advanced Stage
Task 9 Settling Customer Complaints by Telephone
Task 10 Trading by Telephone
Unit 6 Advanced Business Reception
Task 11-1 Meeting Guests at the Airport
Task 11-2 Reception Dinner
Task 11-3 Sightseeing 1
Task 11-4 Sightseeing 2
Task 11-5 Seeing Off
Describing the Four Stages of a Project
Project 3 Advanced Business Reception
Unit 7 Arranging Conferences
Task 12 Arranging Large Conferences
Unit 8 Senior Management
Task 13 Conducting Interviews
Task 14 New Staff Orientation
Describing the Four Stages of a Project
Project 4 Attending a Large Exhibition
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