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酒店应用英语(附光盘)

￥40.00定价

作者：景韵

出版时间：2015年9月

出版社：复旦大学出版社

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基本信息评价

出版社：复旦大学出版社
ISBN：9787309117776
图书编号：123044
出版时间：2015年9月
学科分类1：未分类
学科分类2：未分类
中图分类编号：H31

内容简介

　　景韵主编的《酒店应用英语(附光盘复旦卓越育兴系列教材)》共有五个专题，分别讲述酒店岗位礼貌应答、前厅、客房、餐饮、酒店管家等内容。各专题分Language Notes(高频词汇)、Workshops(情景对话)、Activities(模拟对话)、ConsoIidation(巩固练习)、VirtueLife(案例分析)和Extended Readjng(拓展阅读)六个部分。内容素材源自酒店业一线服务和管理部门的英语实践应用，突出对话主题。本书坚持酒店岗位导向原则以及高职高专英语课程教学“实用为主、够用为度”的原则，旨在提高学习者的英语交际能力，为酒店业培养能够熟练运用英语交际的服务人员和中高级管理人才。

　　本书结构清晰、内容丰富、实际操作性强，既可作为高职高专旅游酒店管理专业的教材，也可供酒店从业人员或其他自学者学习使用。本书还配有录音光盘，可作为听、说训练的素材。

Workshop One Courtesies

　Training Scheme 1 Greetings

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading

　Training Scheme 2 Introductions

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading

　Training Scheme 3 Apologies

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading

　Training Scheme 4 Asking the Way

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading

　Training Scheme 5 Thanks and Responses

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading

Workshop Two English for Front Office

　Training Scheme 1 Room Reservation

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 2 Reception

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 3 Bellman Service

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 4 Telephone Operator

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 5 Information

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 6 Complaints

　　Part l Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

Workshop Three English for Housekeeping Department

　Training Scheme 1 Room Cleaning

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 2 Laundryand Valet Service

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 3 Room Service

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme4 Lost and Found

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 5 Compensation and Maintenance

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

Workshop Four English for Food and Beverage Department

　Training Scheme 1 Table Reservation

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 2 Receiving Diners

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 3 Taking Orders and Making Recommendations

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 4 Buffet and Coffee Shop

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 5 Beverage Service

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consohdation

　　Part V Virtue Life

　　Part VI Extended Reading

　Training Scheme 6 Settling the Complaints

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Virtue Life

　　Part VI Extended Reading

Workshop Five English for Other Departments

　Training Scheme 1 Health Club

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading

　Training Scheme 2 Business Center

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consohdation

　　Part V Extended Reading

　Training Scheme 3 Shopping

　　Part 1 Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading

　Training Scheme 4 Beauty Parlor

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading 187

　Training Scheme 5 Butler Service

　　Part I Language Notes

　　Part II Workshops

　　Part III Activities

　　Part IV Consolidation

　　Part V Extended Reading

Appendix 1 Suggested Answers for the Practices

Appendix 2

Appendix 3

References