Unit One  Logistics and Supply Chain

  Part Ⅰ  Components of a Logistics System

  Part Ⅱ  Supply Chain Management

  Part Ⅲ  Skills Training(训练主题：物流公司业务推广)

  Part Ⅳ  Useful Sentences

Unit Two  Transportation

  Part Ⅰ  Five Modes of Transportation

  Part Ⅱ  Container System and Inter-modal Transport

  Part Ⅲ  Skills Training(训练主题：货物托运)

  Part Ⅳ  Useful Sentences

Unit Three  Distribution Center

  Part Ⅰ  What Is a Distribution Center?

  Part Ⅱ  Warehouse Management

  Part Ⅲ  Skills Training(训练主题：储存货物沟通)

  Part Ⅳ  Useful Sentences

Unit Four  Inventory Management

  Part Ⅰ  Concept and Purposes of Inventory

  Part Ⅱ  Inventory Management

  Part Ⅲ  Skills Training(训练主题：库存沟通)

  Part Ⅳ  Useful Sentences

Unit Five  Packaging

  Part Ⅰ  Packaging Types

  Part Ⅱ  Packaging Technology

  Part Ⅲ  Skills Training(训练主题：货物包装方式的沟通)

  Part Ⅳ  Useful Sentences

Unit Six  Customer Service

  Part Ⅰ  Eight Rules for Good Customer Service

  Part Ⅱ  Developing a l_~gistics Service Quality Scale

  Part Ⅲ  Skills Training(训练主题：物流客户服务)

  Part Ⅳ  Useful Sentences

Unit Seven  International Purchasing

  Part Ⅰ  Introduction to International Purchasing

  Part Ⅱ  Processes of International Purchasing

  Part Ⅲ  Skills Training(训练主题：国际采购业务实操)

  Part Ⅳ  Useful Sentences

Unit Eight  Freight Forwarding

  Part Ⅰ  Import and Export Business

  Part Ⅱ  Scope of Freight Forwarding Service

  Part Ⅲ  Skills Training(训练主题：货代业务的洽谈)

  Part Ⅳ  Useful Sentences

Unit Nine  International Cargo Shipment

  Part Ⅰ  Operation of Marine Cargo Transportation

  Part Ⅱ  Terms of Shipment in the Transportation Contracts

  Part Ⅲ  Skills Training(训练主题：委托承运)

  Part Ⅳ  Useful Sentences

Unit Ten  Logistics Documents

  Part Ⅰ  Main Marine Transport Documents

  Part Ⅱ  Other Commonly Used Logistics Documents

  Part Ⅲ  Skills Training(训练主题：物流单据填制)

  Part Ⅳ  Supplementary Reading

参考文献

附录1  物流常用词及词组英汉对照

附录2  物流常用缩略语词典

附录3  主要船务术语英文缩写

附录4  信用证有关各方名称