Unit 1  How Does One Become a Secretary?

  Section 1  Being Interviewed

  Section 2  Preparing an Interview

  Section 3  Writing a Letter of Application and Resume

  Section 4  Getting Some Knowledge of a Secretary

Unit 2  How Does a Secretary Work at the Office?

  Section 1  Meeting the Office Staff

  Section 2  Getting Along Well with One' s Boss and Colleagues

  Section 3  Getting Some Knowledge of English Letters (1)

  Section 4  Getting Some Knowledge of Business Etiquette (1)

Unit 3 How Does a Secretary Manage His/Her Office Efficiently?

  Section 1  Bringing Order to the Office

  Section 2  Keeping Your Office Green

  Section 3  Organizing Your Office

  Section 4  Managing Records Effectively

Unit 4  How Does a Secretary Receive Visitors?

  Section 1  Dealing with Visitors

  Section 2  Being Courteous and Efficient

  Section 3  Get Some Knowledge of English Letters (2)

  Section 4  Get Some Knowledge of Business Etiquette (2)

Unit 5  How Does a Secretary Handle Phone Calls?

  Section 1  Making and Answering Phone Calls

  Section 2  Telephoning Effectively

  Section 3  Writing a Letter of Introduction

  Section 4  Being Diplomatic (1)

Unit 6  How Does a Secretary File Effectively?

  Section 1  Doing Filing

  Section 2  Filing Effectively

  Section 3  Writing a Letter of Congratulations

  Section 4  Being Diplomatic (2)

Unit 7  How Does a Secretary Deal with Meetings?

  Section |  Taking Minutes at a Meeting

  Section 2  Learning How to Take Minutes

  Section 3  Writing a Letter of Invitation (1)

  Section 4  Preparing a Meeting

Unit 8  How Does a Secretary Host Visitors from Abroad?

  Section 1  Hosting American Visitors

  Section 2  Being Dignified and Gracious

  Section 3  Writing a Letter of Invitation (2)

  Section 4  Getting to Know Christianity (l)

Unit 9  How Does a Secretary Deal with Speeches ?

  Section 1  Interpreting at a Banquet

  Section 2  Learning Speeches

  Section 3  Writing Ceremonial Speeches (1)

  Section 4  Getting to Know Christianity (2)

Unit 10  How Does a Secretary Make Arrangements for Business?

  Section 1  Making an Itinerary

  Section 2  Planning Effectively

  Section 3  Writing Ceremonial Speeches (2)

  Section 4  Getting to Know Islam (l)

Unit 11  How Does a Secretary Make Reservations?

  Section |  Booking Airline Tickets

  Section 2  Booking Effectively

  Section 3  Writing Memos

  Section 4  Getting to Know Islam (2)

Unit 12  How Does a Secretary Become an Efficient Guide ?

  Section 1  Visiting the Great Wall  

  Section 2  Being a Good Guide

  Section 3  Learning How to Make an Agenda

  Section 4  Getting to Know Buddhism  

Unit 13  How Does a Secretary Become a Learned

           International Business Person?

  Section 1  Talking about International Trade

  Section 2  Getting to Know What is INCOTERMS

  Section 3  Learning How to Get Paid in International Trade

  Section 4  Getting to Know Import and Export Documentation

Unit 14  How Does a Secretary Interpret During Negotiations?

  Section 1  Acting as an Interpreter in Negotiations

  Section 2  Interpreting Effectively

  Section 3  Writing a Letter of Condolence

  Section 4  Speaking English with Correct Pronunciation and Intonation (1)

Unit 15  How Does a Secretary Deal with a Business Contract?

  Section 1  Talking about a Contract Draft

  Section 2  Getting Some Knowledge of a Business Contract

  Section 3  Learning How to Draft a Business Contract

  Section 4  Speaking English with Correct Pronunciation and Intonation (2)

Unit 16  How Does a Secretary Guide the Guests to Go Shopping in China?

  Section 1 Making Purchases

  Section 2 Being Jack ofAll Trades and Master ofNone

  Section 3 Writing a Letter of Thanks(1)

  Section 4 Being a Calligrapher ofEnglish Handwriting

Unit 17 How Does a Secretary Say Goodbye Impressively?

  Section 1 Seeing Guests offattheAirport

  Section 2 Saying Goodbye Impressively

  Section 3 Writing a Letter of Thanks(2)