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出版时间:2015年2月

出版社:人民交通出版社

以下为《客舱服务英语》的配套数字资源,这些资源在您购买图书后将免费附送给您:
  • 人民交通出版社
  • 9787114119804
  • 79348
  • 2015年2月
  • 未分类
  • 未分类
  • H31
内容简介

  林虹主编的《客舱服务英语(人民交通出版社十二五民航运输类空中乘务专业规划教材)》是以培养学生英语实际应用能力和职业素养为出发点,融合国内外多家航空公司的服务标准及服务程序,按照空中乘务员的工作流程编写而成的。全书共18个单元,通过空中乘务员飞行期间各个阶段的服务和机上紧急情况与非正常航班等特殊情况的处理,强化客舱服务英语的训练,帮助学生全方位地了解空中乘务员的工作。本书内容翔实,尽力为学生设定不同情景来提高英语口语表达能力,同时提供大量与空中乘务专业相关的民航知识,加强学生职业素质的培养。


  本书可供高职高专院校空中乘务专业的教学选用,亦可供行业相关培训、岗前培训使用。

目录

Unit 1 Greetings and Introductions


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 2 Directing Passengers


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 3 Boarding and Cabin Check


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 4 Take off


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 5 Passenger Comfort


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 6 Berverage Service


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 7 Food Service Ⅰ


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 8 Food Service Ⅱ


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 9 In-flight Entertainment


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 10 Duty-free Sale


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 11 Delay


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 12 Turbulence


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 13 Weather and Time


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 14 Dealing with Health Issues


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 15 Safety a Emergency Ⅰ


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task 181


 Part E Supplementary Reading


Unit 16 Safety & Emergency Ⅱ


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task 196


 Part E Supplementary Reading ,


Unit 17 Before Landing


 Part A Useful Words and Expressions


 Part B Dialogues 206


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Unit 18 Disembarkation


 Part A Useful Words and Expressions


 Part B Dialogues


 Part C Public Announcements


 Part D Work-task


 Part E Supplementary Reading


Words and Expressions List