涉外酒店英语（附光盘） / 涉外行业英语系列教材
作者： 陈桃秀，陈泳帆
出版时间：2015年9月
出版社：对外经济贸易大学出版社
- 对外经济贸易大学出版社
- 9787566314031
- 60119
- 2015年9月
- 未分类
- 未分类
- H31
由陈桃秀、陈泳帆主编的《涉外酒店英语(附光盘涉外行业英语系列教材)》根据涉外酒店行业岗位的要求，按主题情境安排结构，以典型工作过程为主线进行编写。每个主题情境通过语言能力、专业能力和综合能力等模块，融技能培养、知识传授、职业素养三位于一体，力求内容丰富、形式新颖、语言规范，突出少理论、重实用的特色，达到强化高职高专旅游管理、酒店管理专业学生用英语进行涉外酒店服务能力的培养目的。
Chapter One Front Office
Unit 1 Room Reservation
Unit 2 Receiving Guests
Unit 3 Changing the Money
Unit 4 Requiring Information
Unit 5 Settling Accounts
Chapter Two Housekeeping Department
Unit 1 Taking a Guest to the Room
Unit 2 Introducing Room Service
Unit 3 Housekeeping Management
Unit 4 Laundry Service
Unit 5 Maintenance Services
Chapter Three Food and Beverage Department
Unit 1 Taking Orders
Unit 2 Serving the Order
Unit 3 Chinese Food
Unit 4 Western Food
Unit 5 The Bar Service
Chapter Four Recreation Center
Unit 1 Fitness Center
Unit 2 The Night Club
Unit 3 At a Beauty & Hair Salon
Unit 4 Health Care
Unit 5 Sauna Room
Chapter Five Shopping Center
Unit 1 Souvenirs
Unit 2 Buying Garments
Unit 3 Jewelry & Art Works
Unit 4 Cosmetics
Unit 5 Medicine and Health Products
Chapter Six Other Services in a Hotel
Unit 1 Booking Train and Plane Tickets
Unit 2 Posting Package and Expenses
Unit 3 Secretarial, Interpreting and Convention Services
Unit 4 Special Services
Unit 5 Handling Complaints
Appendix 1 Glossary
Appendix 2 Commonly Used Expressions and Sentences in a Hotel
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