Unit 1 Introduction to Secretarial Work 1
Part One Dialogues 1
Part Two Text A Secretarial Work 4
New Words 6
Phrases and Expressions 8
Notes 9
Exercises 10
Part Three Text B Executive Secretaries 12
New Words 15
Phrases and Expressions 17
Exercises 17
Part Four Extended Reading Company
Secretary’s Code of Ethics 18
参考译文
课文A 秘书工作 20
课文B 行政秘书 22
Unit 2 Office Administration 25
Part One Dialogues 25
Part Two Text A Office Automation 28
New Words 30
Phrases and Expressions 31
Abbreviations 32
Notes 32
Exercises 34
Part Three Text B Office Administration 35
New Words 38
Phrases and Expressions 39
Exercises 39
Part Four Extended Reading An Overview to
Office 39
参考译文
课文A 办公自动化 41
课文B 办公室管理 43
Unit 3 File Management 47
Part One Dialogues 47
Part Two Text A Filing System 50
New Words 54
Phrases and Expressions 55
Notes 55
Exercises 57
Part Three Text B Document Management
System 59
New Words 62
Phrases and Expressions 63
Abbreviations 63
Exercises 63
Part Four Extended Reading File Management
Tips for Digital Files 64
参考译文
课文A 归档系统 66
课文B 文件管理系统 69
Unit 4 Daily Reception 73
Part One Dialogues 73
Part Two Text A Office Public Relations 76
New Words 79
Phrases and Expressions 80
Abbreviations 81
Notes 81
Exercises 82
Part Three Text B Handling Visitors 84
New Words 88
Phrases and Expressions 89
Exercises 90
Part Four Extended Reading Complaints
Handling 91
参考译文
课文A 办公室公关 93
课文B 接待访客 96
Unit 5 Communication 101
Part One Dialogues 101
Part Two Text A Telephone Communication 103
New Words 107
Phrases and Expressions 108
Notes 109
Exercises 110
Part Three Text B Telephone Skills 112
New Words 114
Phrases and Expressions 115
Exercises 116
Part Four Extended Reading Handling
Difficult Callers 116
参考译文
课文A 电话沟通 120
课文B 电话沟通技巧 123
Unit 6 Business Correspondence 127
Part One Dialogues 127
Part Two Text A Business Correspondence 130
New Words 133
Phrases and Expressions 135
Notes 136
Exercises 137
Part Three Text B Business Letters 139
New Words 143
Abbreviations 144
Exercises 144
Part Four Extended Reading E-mail Etiquette
145
参考译文
课文A 商务信函 147
课文B 商务书信 150
Unit 7 Meetings 155
Part One Dialogues 155
Part Two Text A Meetings 157
New Words 162
Phrases and Expressions 163
Notes 164
Exercises 166
Part Three Text B Minutes 167
New Words 171
Phrases and Expressions 172
Abbreviations 172
Exercises 172
Part Four Extended Reading Importance of
Business Meeting and
Recording a Business Meeting 173
参考译文
课文A 会议 176
课文B 会议记录 179
Unit 8 Business Trip 183
Part One Dialogues 183
Part Two Text A Business Travel
Arrangements 186
New Words 189
Phrases and Expressions 190
Abbreviations 191
Notes 191
Exercises 193
Part Three Text B Business Travel Booking
194
New Words 199
Phrases and Expressions 201
Abbreviations 201
Exercises 201
Part Four Extended Reading The Art and
Science of Traveling Light 202
参考译文
课文A 商务旅行安排 205
课文B 商务旅行预订 208
Contents
Ⅸ
Unit 9 Business Contracts and Negotiation
213
Part One Dialogues 213
Part Two Text A Business Contracts 216
New Words 221
Phrases and Expressions 223
Notes 224
Exercises 225
Part Three Text B Business Negotiation 227
New Words 232
Phrases and Expressions 233
Abbreviations 234
Exercises 234
Part Four Extended Reading Employment
Contracts 235
参考译文
课文A 商务合同 238
课文B 商务谈判 242
Unit 10 Business Etiquette 247
Part One Dialogues 247
Part Two Text A Business Etiquette 249
New Words 255
Phrases and Expressions 256
Notes 257
Exercises 259
Part Three Text B Business Meal Etiquette
260
New Words 265
Phrases and Expressions 266
Abbreviations 267
Exercises 267
Part Four Extended Reading Cocktail Party
Etiquette 267
参考译文
课文A 商务礼仪 270
课文B 商务餐宴礼仪 275
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